"Their habit of spitting was the main problem," says Eddie Chan, who runs a Chinese health centre in central London. A long-time resident of the UK, he watched the first wave of Chinese tourists arrive and the reaction they provoked.

艾迪·陳在倫敦市中心開(kāi)辦了一家中國(guó)健康中心，他說(shuō)：“中國(guó)人吐痰的習(xí)慣是(產(chǎn)生負(fù)面印象的)主要原因。”作為英國(guó)的一名長(zhǎng)期居民，他目睹了第一波到來(lái)的中國(guó)游客潮，并且對(duì)這些游客引起的反響有一個(gè)切身的體會(huì)。

"Chinese people are also not accustomed to queuing. Their behaviour getting on a bus can certainly seem rude to foreigners."

“中國(guó)人也經(jīng)常因?yàn)椴慌抨?duì)而受到指責(zé)。在外國(guó)人看來(lái)，中國(guó)人乘坐公交的時(shí)候的舉止是很粗魯?shù)摹?rdquo;

No-one knows if the Queen felt her Chinese guests were getting too physically close, prompting her judgement that they were rude.

沒(méi)有人知道是否是因?yàn)榕�王的中�?guó)客人靠她太近了，從才而導(dǎo)致她認(rèn)為他們很“粗魯”的評(píng)價(jià)。

But she might perhaps appreciate Switzerland’s approach to this perceived problem.

但是在這一問(wèn)題上，她或許非常贊賞瑞士人的做法。

After repeated complaints of rude behaviour by Chinese tourists, one Swiss rail company created special carriages for visitors from Asia - acknowledging that they were really just aimed at the Chinese.

由于多次接到關(guān)于中國(guó)游客粗魯舉止的投訴，一家瑞士鐵路公司為亞洲游客設(shè)置了特別車(chē)廂，并承認(rèn)這一行動(dòng)其實(shí)只是針對(duì)中國(guó)游客。

A little more understanding is called for by Jieyu Liu, a sociologist at London’s School of Oriental and African Studies. She argues that anyone’s behaviour is determined by the time and place of their upbringing and that rules of etiquette are never universal.

而有人卻呼吁應(yīng)該多一點(diǎn)理解。劉婕妤(音)是一名倫敦東方和非洲研究學(xué)院的社會(huì)學(xué)家，她認(rèn)為任何人的行為習(xí)慣都是由其所成長(zhǎng)的時(shí)間和地點(diǎn)決定的，而全世界從來(lái)都沒(méi)有一個(gè)統(tǒng)一的禮儀規(guī)則。

"A lot of Chinese people work in factories, with machines in the background," she says by way of example. "That’s why Chinese people speak loudly and can appear rude when they talk loudly in public."

她舉例說(shuō)道：“許多中國(guó)人都在工廠里工作，那兒一般都有許多機(jī)械在運(yùn)轉(zhuǎn)。因此中國(guó)人習(xí)慣了大聲講話，而當(dāng)他們?cè)诠�共�?chǎng)合大聲講話時(shí)，就會(huì)被認(rèn)為很粗魯。”

The perception of rudeness also cuts both ways, according to Eddie Chan. Chinese people, he says, often have an image of foreigners from films and the British in particular are imagined as being terribly polite, doffing their hats at passers-by and drinking tea with exquisite care.

據(jù)艾迪·陳表示，中國(guó)人對(duì)粗魯?shù)恼J(rèn)知卻是另一個(gè)極端。他說(shuō)中國(guó)人對(duì)于外國(guó)人的印象大多來(lái)自于電影，而在電影里英國(guó)人一般被塑造為有禮貌得過(guò)了頭--向行人脫毛致禮、對(duì)喝茶非常考究等。

"We don’t understand where they’re coming from," says Rod Wye, a former Foreign Office official who spent 10 years at Britain’s embassy in Beijing. Chinese history and more importantly, the way Chinese people perceive their history are just not appreciated sufficiently, he believes.

羅德·瓦伊是英國(guó)前外交官員，曾在北京英國(guó)大使館工作了10年，他說(shuō)：“我不知道中國(guó)人對(duì)英國(guó)人的這些印象是從哪里來(lái)的。”不過(guò)他相信，中國(guó)歷史、或者說(shuō)中國(guó)人理解自己歷史的方式并沒(méi)有得到足夠的贊賞。

"We will all get more sophisticated as there is more personal interaction. But there will always be misunderstandings and these will be construed as rudeness."

“由于越來(lái)越多的人際交流(我們會(huì)越來(lái)越了解對(duì)方的歷史和文化)，我們會(huì)(對(duì)中英兩國(guó)人民之間的交流)變得更有經(jīng)驗(yàn)。但是無(wú)論如何誤解總是會(huì)存在的，而這些誤解將被解釋成為粗魯。”