提出問題:It seems that … (not have desired effects, not have obtained the full attention; be not satisfactory/ perfect; have harmful/ deadly/ serious/negative effects)
I am …(deeply/ really/ seriously/ terribly/greatly) concerned / worried / sad / confused about…
分析原因:Currently, … especially … ;Therefore,… ;This leads to…; one of the factors is …;
It is understood that if…it will….
提出解決方法:In order to combat the growing problem of… , … should reduce/ increase/ ensure…; I think it would be more beneficial if you could….; I think it would be helpful to….
I am indeed very sorry for …, but believe I had no intention to…
Here is my deepest apology for ...
Please forgive me for …
解釋苦衷:The fact is that I had …/ Unfortunately I …/ I had a small accident …/ I have some urgent business to deal with My behavior yesterday was inexcusable, and I must tell you how …
請求原諒提出補救方法:I want you to know how badly feel about… and to assure you that it will not happen again.
I realize that particular… is irreplaceable, but I hope you will use the enclosed check to purchase a similar one.
I hope this situation can be mended to everyone's satisfaction.
表達感激之情:Thanks so much for…;Abundant thanks to … for…
I'm writing to express my heartfelt thanks for …
On behalf of my whole family, I wish to extend our heartfelt thanks for all the trouble you had taken in …I must write to thank you for inviting me to…
肯定對方幫助的價值及影響:You will never know how much we appreciated your kind and practical help. Your …meant more than I can express in words. Nothing can be more precious for me than your…
表達回報的愿望:I hope I can return the favor someday … Do call on me if I can ever return the favor.